Along with our well-established, efficient infrastructure and knowledgeable, personalized customer support, we have developed a toolbox of materials that make it even easier to work with us and help ensure success for your project.

Customer Toolbox – Testing Services

(Click items to access)

• Quote and P.O. Process
  An outline of the steps for initiating services

• Key Contacts
  First-line contacts for customers and their respective responsibilities

• Sample Submission & Shipment Guidelines
  Quick guide to submitting samples and sending shipments, including by third parties

• WOS Introductory User Guide
  Comprehensive, step-by-step guidance for using our WuXi Ordering System (WOS)

• WOS Quick Reference Guide
  A condensed, single-sheet reference for quick reminders when using WOS

• Invoicing
  Information regarding our practices, including a sample invoice and statement

• FAQs
  Answers to some common questions

The following are solely for specialized/custom testing where samples cannot be submitted through WOS

• Sample Submission Form (SSF)
  Online, interactive form to be completed, printed, signed and included in sample shipments

• SSF User Guide
  Detailed guidance for completing the Sample Submission Form (SSF) and submitting samples for testing

Customer Toolbox —Manufacturing Services

COMING SOON